Where Our Raw Food Comes From
Protein Origins
Every protein, traced to the bowl.
Eleven proteins, each with a story that starts long before dinner time. Where we’ve confirmed a source, we name it. Where we’re still verifying, we say so.
Confirmed origins 03
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01 New England Beef New England, Australia Confirmed
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02 Tasmanian Salmon Tasmania, Australia Confirmed
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03 Port Stephens Barramundi Port Stephens, NSW, Australia Confirmed
Origins being verified 08
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04 Chicken Origin to be confirmed Verifying
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05 Turkey Origin to be confirmed Verifying
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06 Duck Origin to be confirmed Verifying
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07 Lamb Origin to be confirmed Verifying
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08 Kangaroo Origin to be confirmed Verifying
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09 Venison Origin to be confirmed Verifying
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10 Goat Origin to be confirmed Verifying
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11 Crocodile Origin to be confirmed Verifying
Origins marked “to be confirmed” will be updated as each supply partner is verified.
Human-Grade
We believe your pet deserves the same care and consideration you put into your own food. That starts with knowing exactly where their food comes from and how it’s handled.
For us, human-grade is about more than the ingredients themselves. It’s about the standards followed throughout sourcing, preparation, and handling. We’re committed to transparency at every step, so you can feel confident about what goes into your pet’s bowl.
We make our food locally in Newcastle, NSW, with a focus on quality ingredients and careful handling from start to finish.
Because knowing what you’re feeding matters.
Made Locally. Kept Naturally.
Our food is made right here in Newcastle, NSW, with a simple philosophy: start with quality ingredients and handle them with care.
- Made locally: Prepared in Newcastle, NSW.
- Frozen raw: No heat processing, helping preserve the ingredients in their raw form.
- Single-protein lines: Different protein lines are kept separate during production to help maintain separation.
- Nothing unnecessary: No grains, fillers, or preservatives.
- Delivered Australia-wide: Refrigerated delivery helps keep your pet’s food at the right temperature throughout its journey.
From our preparation process to your doorstep, every step is designed around keeping things simple, considered, and transparent.
Real Ingredients. Thoughtful Ratios.
Good pet food is about more than a list of ingredients. It’s about how those ingredients work together.
Our recipes are built around carefully considered ratios of meat, bone, and organs, with each component serving a purpose in your pet’s diet. We keep our approach simple, without grains, fillers, preservatives, or synthetic additives.
We believe you should know what’s in your pet’s bowl — and why it’s there.
Want to understand the details?
Explore our Ratios FAQ to learn more about how we balance our recipes, or read our guide to synthetic vitamins to discover our approach to supplementation and nutrition.
Our Story
Founded in 2005 by James and Daniel Carrington, The Pet Shop Boyz began with a clear vision: to create a specialist pet store focused on premium dog products, specialised nutrition, and accessories for breeders and show enthusiasts.
From day one, the mission has been simple: support responsible dog ownership and improve the health and well-being of dogs across Australia. Our store was built on real-world experience, not trends or corporate influence.
At The Pet Shop Boyz, we help dog owners make informed choices that support healthier, happier dogs.
Food Sourcing, Answered
Is all your meat Australian?
We make our food locally in Newcastle, NSW, and believe in being transparent about where our ingredients come from. We’re committed to sourcing quality ingredients for our recipes. For specific information about the origin of individual proteins, please contact our team.
What does human-grade mean?
Human-grade refers to ingredients and handling that meet applicable requirements for human consumption. It’s about more than how an ingredient looks or sounds on a label — the relevant standards and handling processes matter, too. We believe you deserve clarity about the quality and sourcing of your pet’s food.
Where is your pet food made?
Our food is made locally in Newcastle, New South Wales. We prepare our recipes with a focus on quality ingredients, careful handling, and keeping each protein line separate.
Is your food cooked or processed with heat?
Our food is frozen raw, with no heat processing. This means we don’t use cooking as part of our preparation process. Because raw pet food requires careful handling, always follow the storage, thawing, and feeding instructions on the packaging.
Do your recipes contain grains, fillers, or preservatives?
No. Our recipes are made without grains, fillers, or preservatives. We focus on purposeful ingredients and carefully considered ratios rather than unnecessary additions.
Do you add synthetic vitamins and minerals?
Our approach focuses on the ingredients in our recipes and the role each one plays. We encourage you to read our guide to [synthetic vitamins] to learn more about our philosophy and approach to supplementation. For questions about the nutritional completeness of a specific recipe, please contact our team.
Proudly Australian Made
All Raw & Natural meal packs are 100% Australian made and owned from Australian Ingredients
100% Raw & Natural
No Grains, Fillers, Chemicals, Colouring, Preservatives, Heat Processing
Human Grade Single Protein
All varieties are human graded single protein varieties made with all Australian sourced ingredients, formulating a naturally complete and balanced diet
Product of Australia
All Raw & Natural meal packs are made from 100% Australian produce
