FAQs

What Are The Ratios in the food?

Low Purine

Cat & Kitten

Ferret

FAQs

FAQ

General Somerford

Why do you use offal?

Offal sits at the heart of a truly complete, species‑appropriate raw diet — and it’s something our Somerford community understands deeply.

Offal brings the nutrient density that muscle meat alone can’t deliver. It’s naturally packed with B vitamins, iron, zinc, copper, and the all‑important fat‑soluble vitamins A, D, E and K that support long‑term health, vitality, and whole‑body wellbeing.

When we feed offal alongside bone and quality muscle meat, we’re giving our dogs and cats the balanced, biologically appropriate nutrition they’re designed to thrive on. It’s one of the core principles our Somerford Raw family stands behind — nourishing pets the way nature intended.

Is your food complete or do I need to add anything?

Our Somerford Raw community knows that real, natural food should do the heavy lifting — and that’s exactly why our meals are crafted to be naturally complete, balanced, and ready to serve.

Every recipe is built with the right mix of muscle meat, bone, offal, and natural whole‑food ingredients, giving dogs and cats everything they need for everyday health and vitality. There’s no need for extra supplements, no mixing, no complicated add‑ons — just honest, species‑appropriate nutrition made from premium Australian, human‑grade ingredients.

It’s the kind of feeding that keeps our community confident, connected, and proud of what goes into their pets’ bowls.

What are the ratios in the food?

All our food contains the perfect balance of meat, bone & offal + fruit & vegetable.Meat content: Muscle meat 80% | Bone 10% | Offal 10%

Adult

Meat 70% | Fruit & Vegetables 30%

Puppy

Meat 70% | Fruit & Vegetables 30%

Baby Puppy

Meat 80% | Fruit & Vegetables 20%

LOW PURINE
Turkey & Salmon

Muscle meat 90% | Bone 10%

Beef

Muscle Meat 85% | Green Tripe 5% | Bone 10%

Adult

Meat 70% | Fruit & Vegetables 30%

Puppy

Meat 70% | Fruit & Vegetables 30%

Cat

Meat, Fat, Sinew, Connective Tissue & Heart 82% | Eible Bone 7% | Liver 5% | Other Secreting Organs 5% | Spinach 1%

Do I need to cook it?

Our Somerford Raw family knows that raw feeding delivers the greatest nutritional benefit, but we also understand that some pets need a gentle transition — and that’s perfectly okay within our community.

Our meals can be lightly cooked if needed. Simply warm the food over medium heat for a few minutes, just until the colour and texture begin to change. As your pet grows more confident with their new diet, you can gradually reduce the cooking time until they’re enjoying their meals completely raw.

Because heating can remove up to 60% of nutrients, feeding raw gives your pet the richest, most biologically appropriate nutrition — the kind our community is proud to stand behind.

My dog seems to have allergies/skin issues. Can I feed them this diet?

Many pets develop allergies and skin issues due to highly processed food, artificial additives, or mixed proteins.

Many pets in our Somerford community arrive with itchy skin, tummy troubles, or long‑term allergies — often caused by processed foods, additives, or mixed proteins. That’s why our single‑protein meals, novel proteins, and elimination diet packs have become such trusted tools for families wanting clarity and real results.

Feeding one clean protein for several days — or up to six weeks — helps identify sensitivities and reset your pet’s nutrition. Our community sees the same improvements again and again: calmer skin, shinier coats, better digestion, happier pets.

For tougher allergy cases, our novel proteins like crocodile, goat, venison, and duck offer a fresh option pets haven’t been exposed to before. And our fish varieties — salmon and barramundi — are community favourites for their gentle, anti‑inflammatory support.

If you’d like a deeper dive into the process, you can explore elimination diets or novel proteins anytime.

Why fermented vegetables?

By fermenting our vegetables, we make it far easier for your pet to break down and absorb all the vitamins, minerals and beneficial plant compounds during digestion. Fermentation gently pre‑digests the fibres, unlocking nutrients that would otherwise pass through the gut unused.

This mirrors what happens in nature. When wild dogs consume prey, they instinctively eat the soft, fermented plant matter found in the animal’s stomach — already broken down and rich in accessible nutrients. Our approach follows that same biological pattern, giving your dog the benefits of plant ingredients in a form their body can truly use.

Can I feed this to my puppy?

You can begin feeding raw from the moment your puppy is ready to be weaned. There’s no need for a kibble stage — puppies can transition straight from their mother’s milk onto our Baby Puppy formula. It’s designed specifically for this early stage, with gentle proteins, balanced calcium and phosphorus, and the nutrient density young pups need for healthy growth, joint development, and brain function.

Many breeders — including our own Somerford team — have successfully raised countless litters on Somerford Raw. Their results speak for themselves: consistent growth, excellent digestion, shiny coats, and confident, thriving puppies. You can read more about their experiences in our Story Behind Somerford blog.

As they get older, they move naturally into our Puppy meals, which support continued development, and then into our Adult formulas once they’re fully grown. Each stage is carefully tailored to match your dog’s nutritional needs as they grow, ensuring they thrive on fresh, biologically appropriate food from day one.

Kibble vs Raw: What's The Difference?

Dogs fed dry kibble can be at a higher risk of bloating because kibble absorbs moisture and swells inside the stomach. This expansion can create pressure and discomfort. Raw food behaves very differently — it already contains natural moisture, so it doesn’t swell once eaten. Meals stay stable in the gut, making digestion smoother and reducing the risk of bloat.

Families in our Somerford circle often notice that dogs on raw have more stable blood sugar, which means calmer behaviour, fewer hunger spikes and far fewer weight struggles. Because raw is biologically appropriate and easier for the body to process, dogs also produce smaller, firmer, less smelly stools — a clear sign their system is using the food properly.

Our Somerford Raw & Natural Complete meals also include live prebiotics and probiotics, supporting a healthy gut microbiome, reducing flatulence, and helping sensitive stomachs settle. It’s all part of feeding real food that works with your dog’s biology, not against it.

Why Are These Other Natural Ingredients Included In Our Dog & Puppy Recipes?

At Somerford Raw & Natural, we believe great nutrition comes from nature. Alongside our 100% human-grade fresh ingredients, every meal is carefully crafted with a range of natural ingredients that help support your dog's overall health, wellbeing and vitality.

GINGER

A natural antioxidant that helps support healthy digestion and gut function. It's especially beneficial for senior dogs whose digestive systems may need a little extra support.

GARLIC

Used in very small, safe amounts, garlic has long been valued for supporting the immune system and overall wellbeing. It may help the body fight bacteria, viral and fungal infections, while also supporting natural detoxification. Combined with brewer's yeast, it can also help discourage fleas.

FLAXSEED OIL

Rich in Omega-3 and Omega-6 essential fatty acids, flaxseed oil helps nourish healthy skin and promotes a shiny coat, particularly for dogs prone to dry, itchy or sensitive skin.

HEMP SEED OIL

A wonderful source of essential fatty acids in a naturally balanced ratio. It also contains Gamma-Linolenic Acid (GLA), an important nutrient that supports skin, coat and overall health.

COCONUT OIL

Known for its wide range of benefits, coconut oil helps support healthy skin, digestion, immune function, metabolism, and even brain and bone health.

KELP POWDER

A natural source of minerals and nutrients that can help support skin and coat condition, reduce itchiness associated with allergies, and assist in naturally discouraging fleas.

CRANBERRY POWDER (LOW PURINE FORMULAS)

Added to our Low Purine recipes, cranberry powder helps support urinary tract health, bladder function and overall wellbeing.

LIVE PROBIOTICS

A healthy gut is the foundation of good health. Our live probiotics help support digestive balance, healthy immune function and may be especially beneficial after antibiotics, medications or periods of digestive upset.

PREBIOTICS

Our fermented seasonal fruits and vegetables naturally provide prebiotics, which help nourish beneficial gut bacteria and support a healthy digestive system. Together with probiotics, they help maintain balanced gut flora and optimal digestion.

Crafted With Purpose

Every ingredient in Somerford Raw & Natural has been chosen for a reason. We don't add fillers, artificial ingredients or unnecessary extras, only real, natural ingredients that help dogs thrive. It's all part of our commitment to feeding dogs the way nature intended, while supporting the health and happiness of every member of the Somerford community.

Why feed a raw diet to my cat or kitten?

Cats are obligate carnivores, meaning they're designed to thrive on a diet rich in fresh animal proteins and natural moisture. Unlike dogs, cats have a naturally low thirst drive and often don't drink enough water on their own. That's why moisture-rich nutrition is so important.

Somerford Raw & Natural provides natural hydration with every meal, helping to support urinary and bladder health while delivering the fresh, species-appropriate nutrition your cat or kitten was born to eat. It's a simple, natural way to help them thrive as a kitten through to their senior years

Cat

Why Is Moisture-Rich Nutrition Important for Cats?

Cats are true carnivores, and a raw diet honours the way they were naturally designed to eat. By feeding fresh, species-appropriate ingredients, you're joining a community of pet parents committed to helping their cats thrive through real food. Rich in quality animal proteins and natural moisture, raw feeding helps support healthy hydration, urinary health, strong muscles, and overall wellbeing. Because cats naturally have a low thirst drive, the moisture found in raw meals can play an important role in supporting their health and vitality throughout every stage of life.



Why is Taurine important for my cat?

Taurine is one of the most important nutrients in a cat's diet, and because cats can't produce enough on their own, they rely on real food sources to meet their needs. As a community of raw feeders, we believe in nourishing cats the way nature intended, with fresh, species-appropriate ingredients that naturally support their health and wellbeing.

Made with fresh poultry, fish and nutrient-rich offal, Somerford Raw & Natural recipes provide naturally abundant sources of taurine to help support healthy vision, heart function, brain development, digestion, immune health and overall vitality. By focusing on real ingredients rather than synthetic shortcuts, we help deliver naturally complete and balanced nutrition that supports your cat through every stage of life.

How Do I Transition My Cat to Somerford Raw & Natural?

Every cat is unique, and it's completely normal for some cats to take a little time to adjust to a new food. Cats are often creatures of habit, so a gentle, patient approach usually delivers the best results.

We recommend starting with 80% of your cat's current food and 20% Somerford Raw & Natural. As they become more familiar with the taste, aroma and texture, gradually increase the amount of Somerford Raw & Natural until they're happily enjoying a fully raw diet.

Here are a few tried-and-tested tips from our Somerford community:

• Try the 15-minute rule. Offer the meal and leave it down for around 15 minutes. If it's not eaten, place it back in the fridge and offer the same meal again at the next feeding time. Avoid offering alternative foods or treats in between. A little consistency can go a long way when encouraging new eating habits.

• Add a favourite topper. A small amount of puree treat, such as Inaba Churu, can help tempt even the fussiest cats and encourage them to explore a new flavour.

• Serve at room temperature. Some cats find lightly warmed food more appealing, as it enhances the natural aroma of the fresh ingredients.

• Be patient and stay the course. The transition can take a little time, but the long-term benefits of fresh, species-appropriate nutrition are well worth the effort. Many members of our community tell us their cats have never looked better once they've made the switch. 🐾

Remember, every cat's journey is different, and we're here to support you every step of the way.

What Else Goes Into Somerford Cat Meals?

At Somerford Raw & Natural, we believe great feline nutrition starts with fresh, 100% human-grade ingredients. To help create a naturally complete and balanced diet, we also include a selection of carefully chosen ingredients that support your cat's overall health and wellbeing.

SPINACH

Included in small amounts, spinach provides a natural source of vitamins, minerals and fibre. Rich in vitamins A, C, E and K, along with magnesium, calcium and potassium, it helps support overall health while complementing a balanced raw diet.

HEMP SEED OIL

A natural source of essential fatty acids, hemp seed oil provides Omega-3, Omega-6 and Gamma-Linolenic Acid (GLA) in a naturally balanced ratio. These nutrients help support healthy skin, a glossy coat and overall wellbeing.

FLAXSEED OIL

Rich in Omega-3 and Omega-6 essential fatty acids, flaxseed oil helps nourish healthy skin and coat condition while supporting vital functions throughout the body, including the nervous system and overall cellular health.

COCONUT OIL

Coconut oil is a natural source of beneficial fats and lauric acid. It helps support healthy skin, digestion, immune function and overall vitality.

KELP POWDER

Packed with naturally occurring minerals and nutrients, kelp helps support skin and coat health and may assist in reducing itchiness associated with skin sensitivities. It's also commonly used as part of a natural approach to flea management.

LIVE PROBIOTICS

A healthy gut is the foundation of good health. Our live probiotics help support digestive balance, healthy gut bacteria and normal immune function, particularly for cats that may have experienced digestive upset or previous antibiotic use.

Naturally Chosen, Purposefully Included

Every ingredient in Somerford Raw & Natural is selected with your cat's wellbeing in mind. No fillers, no artificial additives, just real ingredients working together to provide the species-appropriate nutrition cats were designed to thrive on.

Kitten

Why is taurine important for my kitten?

Taurine is an essential amino acid that every cat and kitten needs to thrive. Because their bodies can't produce enough on their own, they rely on real food sources to provide this vital nutrient. Taurine plays an important role in supporting healthy brain and nerve function, vision, heart health, digestion, immune support and healthy growth and development.

As a community of raw feeders, we love that nature has already provided the best sources of taurine. Found abundantly in poultry, fish and nutrient-rich offal, these fresh ingredients form the foundation of Somerford Raw & Natural recipes. By feeding real, species-appropriate nutrition, you're helping provide the naturally occurring taurine your cat needs as part of a naturally complete and balanced diet.

How do I feed my kitten a new diet?

Making the switch to a raw diet is one of the best investments you can make in your kitten's long-term health, but like all good habits, it can sometimes take a little patience and perseverance. Every kitten is different, and while some dive straight into raw feeding, others need a little encouragement as they adjust to a new flavour, texture and way of eating. As a community of raw feeders, we've helped thousands of kittens make the transition successfully, and these simple tips can help make the journey smoother.

• Take it slow
Start by feeding around 80% of your kitten's current food and 20% Somerford Raw & Natural. As they become more comfortable with the new taste and texture, gradually increase the amount of raw food until they're happily enjoying a completely raw diet.

• Follow the 15-minute rule
Place your kitten's meal down and allow them around 15 minutes to eat. If they don't show interest, remove the food and place it back in the fridge. Avoid offering treats or alternative foods between meals, and simply offer the same meal again at the next feeding time. Most kittens quickly learn that mealtime is when good food is available.

• Add an irresistible topper
For particularly fussy eaters, mixing through or topping the meal with a palatable puree such as Inaba Churu can help encourage those first few tastes. Often, that's all it takes for kittens to discover how much they enjoy raw food.

• Serve at room temperature
Some kittens prefer their food slightly warmed or brought to room temperature. This can help enhance the aroma and make the meal even more appealing.

• Stay consistent and trust the process
The key to a successful transition is patience and consistency. While it may take a little extra effort in the beginning, the long-term benefits of feeding a fresh, moisture-rich, species-appropriate raw diet can help support healthy growth, digestion, hydration and overall wellbeing throughout your kitten's life.

Remember, every kitten's raw feeding journey is unique. With a little encouragement, patience and support from our raw feeding community, most kittens make the transition beautifully and go on to thrive on real food nutrition.

What are the benefits to feeding my kitten a raw diet?

A raw diet provides your kitten with fresh, species-appropriate nutrition that closely reflects the natural diet cats evolved to eat. Rich in quality animal proteins, natural moisture and highly digestible ingredients, raw feeding helps support healthy growth, strong muscles, healthy digestion and overall wellbeing during your kitten's most important developmental stages.

Because kittens naturally have a low thirst drive, the moisture found in raw food can also help support hydration and urinary health. Fresh ingredients such as poultry, fish and nutrient-rich offal provide naturally occurring vitamins, minerals and essential nutrients like taurine, which plays a vital role in supporting healthy vision, heart function, brain development and immune health.

Many raw feeding families also report benefits such as smaller, firmer stools, improved coat condition, healthy skin and excellent appetite. By feeding a naturally complete and balanced raw diet, you're giving your kitten the nutritional foundation they need to grow into a healthy, happy adult cat.

At Somerford Raw & Natural, we're proud to support a growing community of cat lovers who choose to nourish their kittens with real food, helping them thrive the way nature intended.

FAQs

Subscription FAQs

Can I change my order?

Absolutely! Our subscriptions are designed to be flexible and grow alongside your pet's needs. You can log in to your subscription at any time to update products, quantities, delivery dates or make any other changes whenever it suits you.

And because you're part of the Somerford Raw & Natural community, you're never on your own. If you'd rather have a helping hand, simply reach out to our friendly team and we'll happily make any changes for you. We're always here to help make feeding fresh, natural food as easy and convenient as possible.

Can I add one-time products?

Yes, absolutely! Our flexible subscriptions are designed to make feeding fresh, natural food easy and convenient for your family. You can add extra products to your upcoming order at any time, either as a one-off purchase or as an ongoing subscription item.

Need to make changes? No problem. You can remove, swap or adjust products whenever you like. As part of the Somerford Raw & Natural community, you have complete control over your subscription, ensuring it always matches your pet's changing needs and favourites.

Do I get a discount ?

Yes! As a valued member of the Somerford Raw & Natural community, you'll receive an ongoing 5% discount on every subscription order, helping make fresh, natural feeding even more affordable for your family.

As a little thank you for being part of our subscription community, you'll also receive a free subscription gift with every delivery. It's our way of giving back to the wonderful pet parents who trust us to help nourish their dogs and cats with real food, delivered conveniently to their door.

How do I update my payment info?

To update your payment details, simply log in to your subscription and select "Manage Payment". From there, you can update your existing payment information or choose a new payment method in just a few clicks.

If you ever need a hand, our friendly team is always here to help. As part of the Somerford Raw & Natural community, we're committed to making managing your subscription as simple and stress-free as possible.

How can I skip or pause my order?

Once you're logged into your account, you can easily choose the "Skip" option to miss your next scheduled order if you have plenty of food on hand. You can also bring your next order forward or select a new charge date that better suits your family's needs.

Our subscriptions are designed to be as flexible as possible, giving you complete control over when your pet's meals arrive. And if you ever need a hand, our friendly team is always here to help make changes for you, ensuring your subscription fits seamlessly around your lifestyle.

When do I get charged?

Your subscription payment will be automatically processed using your chosen payment method on the morning of your selected charge date. Once payment is successfully received, we'll begin preparing your order so your pet's favourite meals can be delivered freshly frozen and ready to enjoy.

We know life can be busy, which is why our subscription program is designed to make feeding fresh, natural nutrition as simple and convenient as possible for our Somerford Raw & Natural community. If you ever need to update your payment date or payment method, you can do so easily through your subscription portal or by contacting our friendly team for assistance.

How do I switch to a different flavour?

Simply log in to your account and add the new protein you'd like your pet to enjoy, then remove or cancel your previous selection. It's quick and easy to tailor your subscription as your pet's tastes, dietary needs or preferences change.

Our flexible subscription program gives you complete control, allowing you to explore different proteins and recipes while ensuring your pet always receives the fresh, natural nutrition they love. And if you'd like a hand making changes, our friendly team is always here to help.

Can I subscribe to multiple products?

Yes! You can include as many eligible products in your subscription as you like and enjoy an ongoing 5% subscription discount on every order.

Whether you're stocking up on meals, treats, meaty bones or wellbeing products, our flexible subscription program makes it easy to keep your pet's favourites on hand while saving money. As a valued member of the Somerford Raw & Natural community, you'll also receive a free subscription gift with every delivery, making every order that little bit more rewarding. 🧡

Made fresh, delivered to your door Australia wide

Delivery

Delivery to Newcastle & Central Coast

Based in Mayfield West, Newcastle NSW, Somerford Raw & Natural is proud to support a growing community of pet lovers across Newcastle, Lake Macquarie and the Central Coast. While we always love welcoming customers into our store, we know life can get busy.

That's why we offer a fast, convenient and reliable home delivery service, bringing fresh raw meals, treats, meaty bones and all your pet care essentials straight to your door. Whether you're short on time or simply prefer the convenience of shopping from home, we're here to make feeding fresh, natural nutrition as easy as possible for your family and your pets.

Delivery to Sydney & Wollongong

We offer a convenient and reliable home delivery service throughout Sydney and Wollongong, making it easy for pet parents to access fresh, natural nutrition no matter where they live.

From Sydney's Inner City and Northern Beaches to Richmond, the Western Suburbs and everywhere in between, we're proud to support a growing community of raw feeders who trust Somerford Raw & Natural to help their pets thrive. We also deliver throughout Wollongong and surrounding regions, bringing fresh raw meals, treats, meaty bones and pet essentials straight to your door.

Whether you're caring for a new puppy, a growing kitten or a much-loved senior companion, our delivery service makes feeding a naturally complete and balanced raw diet simple, convenient and stress-free.

Delivery to Canberra

Our fast and reliable delivery service makes it easy for pet parents across Canberra and the ACT to enjoy fresh, natural nutrition delivered straight to their door.

We're proud to support a growing community of raw feeders throughout Canberra and surrounding regions, supplying naturally complete and balanced raw meals, treats, meaty bones and pet essentials. To ensure your pet never runs low on their favourite meals, we offer deliveries throughout Canberra and most areas of the ACT, providing a convenient and dependable way to keep your freezer stocked with fresh food.

Whether you're feeding a growing puppy, a thriving adult or a much-loved senior companion, our convenient delivery service helps make feeding real food simple, stress-free and accessible no matter where you are in the ACT.

Delivery to Melbourne

We're proud to deliver Somerford Raw & Natural to a growing community of pet lovers right across Melbourne and regional Victoria. Enjoy FREE delivery on all orders over $99, making it easier than ever to feed your pets fresh, natural nutrition.

Our delivery network covers Melbourne CBD, surrounding suburbs, residential areas, Geelong, the Mornington Peninsula and many regions in between. Whether you're raising a new puppy, caring for a thriving adult dog or feeding a much-loved senior companion, we make it simple to have naturally complete and balanced raw meals, treats, meaty bones and pet essentials delivered straight to your door.

For even greater convenience, our flexible subscription program allows you to have your pet's favourite products delivered automatically while enjoying an ongoing 5% subscription discount on eligible products. As a valued member of the Somerford Raw & Natural community, you'll also receive a free subscription gift with every delivery, making feeding fresh, real food even more rewarding.

Delivery to Gold Coast & Brisbane

Our online orders are delivered via a fast and reliable frozen delivery service to most areas of Brisbane and the Gold Coast, making it easy for pet parents to access fresh, natural nutrition no matter where they live.

We're proud to support a growing community of raw feeders throughout South East & Northern Queensland, with every order carefully packed in our environmentally friendly insulated freezer boxes with ice packs to help ensure your meals arrive chilled, fresh and ready for the freezer.

Whether you're welcoming a new puppy or kitten into the family, feeding a healthy adult dog or cat, or caring for a much-loved senior companion, Somerford Raw & Natural has a naturally complete and balanced recipe to suit every stage of life. With a wide range of fresh raw meals, treats, meaty bones and wellbeing products, we're here to help your pets thrive on real food nutrition, delivered conveniently to your door.

Delivery to Adelaide

We're proud to support a growing community of raw feeders across Adelaide and surrounding South Australian regions, making it easy to access fresh, natural nutrition for your pets.

Our frozen freight service delivers naturally complete and balanced raw meals, treats, meaty bones and wellbeing products straight to your door. Whether you're feeding a playful puppy, curious kitten, active adult or much-loved senior companion, Somerford Raw & Natural has recipes and products to support every stage of life.

Simply place your order online and we'll carefully pack your selection to help ensure it arrives fresh, frozen and ready for your freezer. Better still, enjoy FREE delivery on all orders over $99, making it even easier and more affordable to feed your pets the benefits of real food nutrition.

For added convenience, you can also take advantage of our flexible subscription program, receiving an ongoing 5% discount on eligible products plus a free subscription gift with every delivery, so your pet's favourites never run out.

Delivery To Perth Metro

We're proud to support a passionate community of raw feeders right across Western Australia, with our frozen freight service delivering fresh, natural nutrition throughout the Perth Metro, Geraldton and Bunbury regions.

Whether you're raising a new puppy, welcoming a kitten into the family, feeding an active adult, or caring for a much-loved senior companion, we're here to help make raw feeding simple and convenient. Our full range of naturally complete and balanced raw meals, treats, meaty bones and wellbeing products can be delivered directly to your door.

Simply place your order online and we'll carefully pack your pet's favourites so they arrive fresh, frozen and ready to enjoy. No matter where you are across our delivery network, you can enjoy the confidence and convenience of having real food nutrition delivered straight to your home.

Join thousands of WA pet parents who trust Somerford Raw & Natural to help their dogs and cats thrive on fresh, species-appropriate nutrition.

Contact Us

Independently Australian owned and based in Newcastle, NSW, we’d love for you to experience our excellent customer service either in-store or online. If you have questions about your furry friend from feeding guides to allergy advice, contact us today!

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